Resolved: Blackboard has reported intermittent issue with Document Rendering. Blackboard users may experience issues accessing documents in the system.
Blackboard has reported intermittent issue with Document Rendering. Blackboard users may experience issues accessing documents in the system….
Resolved: Siemens Servers on Med and CRC Not Receiving Alarms
Incident Discovery Time: 01:02pm on 03/04/2025 Time of Resolution: 01:48pm on 03/04/2025 Services Impacted: Monitoring Description of Impact Siemens servers on the Med and CRC campuses were receiving alarms. This issue is affecting HVAC systems across multiple buildings, which may impact environmental controls. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information…
Resolved: OnBase outage
OnBase is currently experiencing issues with connectivity.
…
RESOLVED: Power Outage Impacting Network Services at 650 Albany St
Power Outage Impacting Network Services at 650 Albany St…
RESOLVED: Outlook Web & Desktop – Sending Issues & 500 Error (Vendor Issue)
Outlook Web & Desktop – Sending Issues & 500 Error (Vendor Issue)…
RESOLVED: Error Establishing DB Connection on WordPress Sites
We Encountered Error Establishing DB Connection on WordPress Sites…
RESOLVED: We are currently experiencing an issue with some access and authentication services. You may not be able to access some systems.
We are currently experiencing an issue with some access and authentication services. You may not be able to access some systems….
Important Changes to Duo TODAY!
February 4, 2025: Boston University is no longer supporting text message or phone call options for Duo Multi-Factor Authentication (Duo MFA). Going forward, Duo Push via the Duo Mobile App will be the primary method for authentication. What This Means for You: If you’re already using Duo Push, no action is needed — everything will continue as…
Resolved: Huron Systems Are Down
Incident Discovery Time: 02:04pm on 01/21/2025 Time of Resolution: 03:45pam on 01/22/2025 Services Impacted: Researching Computing Description of Impact Please be aware that the Huron systems are currently down, affecting key applications such as IACUC, AOPs, and Researchers COI. Current Status IS&T teams have resolved the incident. Additional Information The cause of this incident was…
Resolved: Examsoft (Examplify) is experiencing issues
Examsoft (Examplify) is experiencing issues including login issues, upload issues, reporting issues and overall slowness in the Enterprise portal….