New Google Storage Quota Limit Begins June 1st

Friday, May 31st, 2024

Beginning Saturday June 1, 2024, a storage quota will be enforced on all BU Google accounts.. Google deems “storage” as the total amount of data on Drive, Gmail with attachments, Shared Drives, and Photos. Storage quotas will implemented as follows: Faculty/Emeritus accounts: 150GB Student accounts: 15GB Staff accounts: 15GB Retiree accounts: 15GB Affiliate/Departmental accounts: 15GB If…

Resolved: Google is reporting a service outage across all their products including Gmail and all Google Apps.

Monday, December 14th, 2020

Google is reporting a service outage across all their products including Gmail and all Google Apps.

Resolved: Google is reporting issues with some of their services, including Gmail and Drive

Sunday, June 2nd, 2019

Some clients are reporting issues accessing various Google services including Gmail and Google Drive. Google states they are experiencing high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, GSuite and YouTube. Clients may see slow performance or intermittent errors….

Resolved: Access to BUworks Central & BU Google Mail affected – workaround available

Friday, February 27th, 2015

IS&T teams have resolved the incident.

Welcome back! New devices?

Thursday, January 2nd, 2014

If you are coming back to campus with new devices, instructions are available to help configure them for wireless, Exchange and BU Google Mail….

Google+ is now available within BU Google Apps

Thursday, December 12th, 2013

Google+ is now an optional feature within the BU Google Apps suite of services that provides social media, chat, and video conference capabilities. Learn more!

Tech Tip! Using both Exchange and Google calendars

Wednesday, November 20th, 2013

Those who use both an Exchange calendar and Google calendar(s) can view them through a single interface. Learn more!

Resolved: BU Google Mail is partially unavailable

Monday, September 23rd, 2013

The vendor has resolved the issue.

Resolved – Service Impacting Incident: BU Networks down

Tuesday, August 27th, 2013

Boston University networks experienced an outage this morning starting at 8:46 am. All online services were affected, including websites, email, BUWorks, Blackboard and SMG Tools. Full service has been restored to all systems….

Resolved – Service Impacting Incident: BU Google Mail is available

Wednesday, April 17th, 2013

Incident Discovery Time: 08:30am on 04/17/2013 Services Impacted: E-mail – BU Google Apps Description of Impact BU Google E-mail and Apps are now available. There may be some service interruption. Current Status Google has restored service but still reports partial interruption in service. IS&T Teams will continue to monitor the situation. Next Update: 12:00pm Previous…