Resolved: Directory Search is Down

Incident Discovery Time: 10:20am on 03/21/2025

Incident Resolution Time: 5:00pm on 03/21/2025

Services Impacted: Websites, bu.edu/directory

Description of Impact

The directory lookup webpage (bu.edu/directory) is not functional.

Current Status

IS&T teams have not yet identified the root cause, but have put a temporary workaround in place to resolve the search issue.