Resolved: Email outside of BU failing to deliver
Friday, May 3rd, 2024
Incident Discovery Time: 03:49pm on 05/03/2024
Time of Resolution: 04:34pm on 05/03/2024
Services Impacted: Email & Calendaring
Description of Impact
Email sent outside of BU was failing to deliver for BU clients.
Incident Description and Resolution
IS&T teams have resolved the incident which was related to a bad DNS entry.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 03:49pm on 05/03/2024
Services Impacted: Email & Calendaring
Description of Impact
IS&T is receiving reports of outbound email sent from BU addresses to non-BU addresses is failing to deliver.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Additional Information
There is not a workaround for this issue.
Next Update: 05:09pm