Incident Discovery Time: 05:25pm on 04/03/2024 Incident Discovery Time: 05:25pm on 04/03/2024 Time of Resolution: 09:27pm on 04/03/2024 Services Impacted: Network Services

Description of Impact

There was a widespread outage impacting IS&T Services across campus. Highly impacted services included VPN, Wired/Wireless Networking, Software License Servers, and BUworks. During this time, email message delivery was also delayed.

Incident Description and Resolution

IS&T teams have resolved the incident which pertained to DNS. If you continue to have issues, please contact the IT Help Center.

Previous Update

Services Impacted: Network Services

Description of Impact

We have received reports of users encountering difficulties with VPN connections timing out.

Current Status

The scope of the incident has increased as there are now reports of wireless issues, authentication issues, and slow loading of WordPress websites.

Additional Information

IS&T Teams are continuing to investigate. Next Update: 08:30pm

Previous Update

Incident Discovery Time: 05:25pm on 04/03/2024 Services Impacted: Network Services

Description of Impact

We have received reports of users encountering difficulties with VPN connections timing out.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 06:30pm