Incident Discovery Time: 07:51pm on 10/17/2023
Time of Resolution: 09:36pm on 10/17/2023

Services Impacted: Websites

Description of Impact

The BUMC website was unavailable this evening when clients attempted access via https://bumc.bu.edu. Clients attempting to access the page encountered the error: “Error establishing a database connection”.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.