Tuesday, October 10th, 2023
Posted in General News, Incidents
Incident Discovery Time: 08:00am on 10/10/2023
Time of Resolution: 11:00pm on 10/10/2023
Services Impacted: Telephone Services
Description of Impact
Some BU units that use automated call routing could not receive calls.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 10:00am on 10/10/2023
Services Impacted: Telephone Services
Description of Impact
Some BU units that use call routing cannot receive calls.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating and have engaged the vendor.
Next Update: upon resolution
