Incident Discovery Time: 09:15am on 03/16/2023 Time of Resolution: 09:40am on 03/16/2023 Services Impacted: Document Imaging & Management

Description of Impact

The OnBase web client was not available.

Incident Description and Resolution

The vendor has reverted an overnight change which has restored access to the OnBase web client. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:15am on 03/16/2023 Services Impacted: Document Imaging & Management

Description of Impact

OnBase web client is not available.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 10:30am