Incident Discovery Time: 08:44am on 02/10/2023 Time of Resolution: 10:34am on 02/10/2023 Services Impacted: Research Administration Systems

Description of Impact

Kuali – Error: 503 Service Temporarily Unavailable

Incident Description and Resolution

The cluster services “slowly self-healed” – If you continue to have issues, please contact the IT Help Center.

Previous Update

– Incident Discovery Time: 08:44am on 02/10/2023 Services Impacted: Research Sites

Description of Impact

Kuali – Error: 503 Service Temporarily Unavailable

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:00am – Incident Discovery Time: 08:44am on 02/10/2023 Services Impacted: Research Administration Systems

Description of Impact

Navigating to https://kuali.research.bu.edu/dashboard/common-tasks produces a “503 Service Temporarily Unavailable” error.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 09:45am