Monday, January 23rd, 2023
Posted in General News, Incidents
Incident Discovery Time: 08:40am on 01/23/2023
Time of Resolution: 11:00am on 01/23/2023
Services Impacted: Instructional Video Services
Description of Impact
MyMedia.bu.edu (Kaltura) was unavailable. Service has been restored.
Incident Description and Resolution
The vendor resolved the issue and will continue monitoring. If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 08:40am on 01/23/2023
Services Impacted: Instructional Video Services
Description of Impact
MyMedia.bu.edu (Kaltura) is unavailable
Current Status
The vendor has identified the issue and is actively working on a resolution.
Next Update: 11:00am
Previous Update
Incident Discovery Time: 08:40am on 01/23/2023
Services Impacted: Instructional Video Services
Description of Impact
MyMedia.bu.edu (Kaltura) is unavailable
Current Status
The vendor has not yet identified the cause of the incident, but is investigating.
Next Update: 10:00am
