Incident Discovery Time: 05:57am on 10/20/2022 Time of Resolution: 09:45am on 10/20/2022 Services Impacted: Data Center

Description of Impact

Access to the Holyoke Data Center was lost at 5:57 AM this morning. Network Operations was able to resolve the issue. Access to the Shared Computing Cluster (SCC) is now available.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be If you continue to have issues, please contact the IT Help Center.

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