Incident Discovery Time: 12:00pm on 03/16/2022 Time of Resolution: 12:15pm on 03/16/2022 Services Impacted: Network Services

Description of Impact

Network connection between BU and the Holyoke Data Center was down. This affected the Shared Resource Cluster, SAP non production, CyberArk replication, and the Disaster Recovery bubble.

Incident Description and Resolution

The vendor restored the connection.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:00pm on 03/16/2022 Services Impacted: Data Center

Description of Impact

Network connection between BU and the Holyoke Data Center is down. This affects the Shared Resource Cluster, SAP non production, CyberArk replication, and the Disaster Recovery bubble.

Current Status

The vendor is working on restoring the service. Next Update: 01:00pm