Resolved: The Links Intermittently Unavailable

Incident Discovery Time: 08:56am on 10/12/2021
Time of Resolution: 09:40am on 10/12/2021
Services Impacted: The Links

Description of Impact

Clients were intermittently encountering the message, “The server has experienced an internal error” while attempting to access The Links.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:56am on 10/12/2021

Services Impacted: The Links

Description of Impact

The Links (Student Link / FacultyLink / FacultyStaff Link) are intermittently unavailable. Clients attempting to access Link resources are intermittently receiving the message, “The server has experienced an internal error.”

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

There are no known workarounds for this issue.

Next Update: 10:30am