Incident Discovery Time: 08:58am on 03/11/2021
Time of Resolution: 10:06am on 03/11/2021
Services Impacted: Research Computing

Description of Impact

REDCap (https://redcap.bumc.bu.edu/) was unavailable. Clients who attempted to access it encountered the error: “This site cannot be reached”.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:58am on 03/11/2021

Services Impacted: Research Computing

Description of Impact

REDCap (https://redcap.bumc.bu.edu/) is currently unavailable. Clients attempting to access it will encounter the error: “This site cannot be reached”.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 11:00am