Incident Discovery Time: 12:18pm on 03/08/2021
Time of Resolution: 04:31pm on 03/08/2021
Services Impacted: GALAXY, The Links

Description of Impact

GALAXY and The Links were intermittently unavailable. Clients encountered error messages when attempting to connect or access the mainframe, or The Links (Student Link, Faculty Link, Faculty/Staff Link, Business Link).

Incident Description and Resolution

IS&T teams have resolved the incident, which was related to a database that assists both resources.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:18pm on 03/08/2021

Services Impacted: GALAXY, The Links

Description of Impact

Access to both GALAXY and The Links is currently degraded. Clients may encounter error messages when attempting to connect or access the mainframe, or The Links (Student Link, Faculty Link, Faculty/Staff Link, Business Link).

Current Status

Access to both GALAXY and The Links has stabilized over the past hour. Clients should now be able to access both resources normally. IS&T is continuing to monitor the situation based on availability issues throughout the day.

Next Update: 05:00pm

Previous Update

Incident Discovery Time: 12:18pm on 03/08/2021

Services Impacted: GALAXY, The Links

Description of Impact

Access to both GALAXY and The Links is currently degraded. Clients may encounter error messages when attempting to connect or access the mainframe, or The Links (Student Link, Faculty Link, Faculty/Staff Link, Business Link).

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 02:40pm