Incident Discovery Time: 02:20pm on 02/07/2021 Time of Resolution: 03:19pm on 02/07/2021 Services Impacted: Student study room reservation system/BUMC databases

Description of Impact

Students were unable to reach the room reservation system at https://wwwapp.bumc.bu.edu/StudentRoomScheduling . At least two BUMC employees were unable to access their databases as well.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

This incident was resolved by restarting the relevant server. If you continue to have issues, please contact the IT Help Center.