Incident Discovery Time: 04:54pm on 09/17/2020 Time of Resolution: 05:40pm on 09/17/2020 Services Impacted: Instructional Video Services

Description of Impact

MyMedia (Kaltura) was temporarily unavailable. Full service has been restored.

Incident Description and Resolution

The vendor has resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:54pm on 09/17/2020 Services Impacted: Instructional Video Services

Description of Impact

MyMedia (Kaltura) is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are working with the vendor to resolve this as quickly as possible. Next Update: 06:30pm