Wednesday, August 26th, 2020
Posted in General News, Incidents, Uncategorized
Incident Discovery Time: 09:20am on 08/26/2020
Incident Resolution Time: 11:46am on 08/26/2020
Services Impacted: Student Systems
Description of Impact
PatientConnect was experiencing issues .
Current Status
Patient Connect is up and running again.
Previous Update
Incident Discovery Time: 09:40am on 08/26/2020
Services Impacted: Student Systems
Description of Impact
PatientConnect is experiencing issues .
Current Status
Previously, PatientConnect was unavailable. It is working with some delays at the moment.
Additional Information
Our teams continue to work with the vendor to identify the cause.
Next Update: 12:43pm
Previous Update
Incident Discovery Time: 09:40am on 08/26/2020
Services Impacted: Student Systems
Description of Impact
PatientConnect is currently unavailable.
Current Status
IS&T teams continue investigating the issue. Service has been reachable at times and slow.
Next Update: 11:30am
Previous Update
Incident Discovery Time: 09:40am on 08/26/2020
Services Impacted: Student Systems
Description of Impact
PatientConnect is currently unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 10:30am
