Incident Discovery Time: 11:30am on 09/25/2019 Time of Resolution: 02:20pm on 09/25/2019 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Clients were reporting problems accessing the Nelnet/Cashier service.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an unexpected change performed by the vendor. If you continue to have issues, please contact the IT Help Center.