Incident Discovery Time: 4:28pm on 03/15/2019
Time of Resolution: 7:59pm on 03/15/2019
Services Impacted: Parchment Transcripts

Description of Impact

The Service Desk determined that the Parchments Transcript service was inaccessible. Full service has been restored by the vendor.

Incident Description and Resolution

Service was restored by the vendor, students and alumni may now order transcripts.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:28pm on 03/15/2019

Services Impacted: Parchment (Transcript Ordering)

Description of Impact

Parchment transcript ordering is currently experiencing a service disruption.

Current Status

Parchment is actively working to resolve the issue as soon as possible.

Next Update

Upon resolution