Incident Discovery Time: 03:45pm on 10/23/2018 Time of Resolution: 05:15pm on 10/23/2018 Services Impacted: Other – see description

Description of Impact

Resolved: Myprint and other services that use the SQL cluster were unable to connect to their databases. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:00pm on 10/23/2018 Services Impacted: Other – see description

Description of Impact

Myprint and other services that use the SQL cluster are unable to connect to their databases.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 05:00pm