Incident Discovery Time: 01:30pm on 01/12/2018 Time of Resolution: 02:00pm on 01/12/2018 Services Impacted: BUworks (SAP)

Description of Impact

BUworks reporting was unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. Clients may need to clear their web browser cache prior to accessing BUworks reporting again.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 01:30pm on 01/12/2018 Services Impacted: BUworks (SAP)

Description of Impact

BUworks reporting is currently unavailable.

Current Status

IS&T teams have identified the cause of the incident and are working on restoring services. Next Update: 02:30pm