Incident Discovery Time: 05:50am on 12/07/2016 Time of Resolution: 09:10am on 12/07/2016 Services Impacted: Wireless Network

Description of Impact

Wireless network was unavailable at multiple locations on the Charles River Campus. This included the Photonics building , 736 Comm ave, and the Commonwealth Hotel. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a change to the firewall. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:50am on 12/07/2016 Services Impacted: Wireless Network

Description of Impact

Wireless network is unavailable at multiple locations on the Charles River Campus. This includes the Photonics building , 736 Comm ave, and the Commonwealth Hotel.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 09:00am