Incident Discovery Time: 09:45am on 12/10/2014 Time of Resolution: 10:30am on 12/10/2014 Services Impacted: MyPrint

Description of Impact

MyPrint at Mugar Library was intermittently unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an issue with one of the print servers. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:45am on 12/10/2014 Services Impacted: MyPrint

Description of Impact

MyPrint at Mugar Library is intermittently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 10:45am