Incident Discovery Time: 11:00am on 11/12/2014 Time of Resolution: 11:16am on 11/12/2014 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

The Echo360 service was undergoing emergency maintenance and was to be unavailable between 11:00AM and 11:30AM EST on November 12th. Full service was restored at 11:16 am.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:00am on 11/12/2014 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

The Echo360 service is undergoing emergency maintenance and will be unavailable between 11:00 am and 11:30 am EST on November 12th. We apologize for any inconvenience caused.

Current Status

IS&T teams are working on emergency maintenance for the Echo360 servers. Next Update: 12:00pm