Resolved: Digication e-portfolios unavailable

Incident Discovery Time: 06:15pm on 07/18/2014
Time of Resolution: 02:48pm on 07/19/2014
Services Impacted: Other – see description

Description of Impact

Digication e-portfolios were unavailable to the Boston University community.

Incident Description and Resolution

The vendor has resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:15pm on 07/18/2014

Services Impacted: Digication e-portfolios

Description of Impact

Digication e-portfolios appear to be unavailable to the Boston University community. After clicking Login, it results in a blank page regardless of whether or not you’re already kerberos authenticated.

Current Status

IS&T teams have contacted the vendor.

Next Update: upon incident resolution