Resolved – Access to public folders on Exchange is currently unavailable

Incident Discovery Time: 09:57am on 11/19/2013
Time of Resolution: 10:57am on 11/19/2013
Services Impacted: E-mail – Exchange

Description of Impact

Access to public folders on Exchange was unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Clients should restart their email applications to reconnect.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:57am on 11/19/2013

Services Impacted: E-mail – Exchange

Description of Impact

Access to public folders on Exchange is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:57am