MyPrint unavailable for BUMC School of Dental Medicine students

Incident Discovery Time: 10:12am on 02/04/2013
Services Impacted: MyPrint

Description of Impact

For students at the School of Dental Medicine on the BU Medical Campus, MyPrint may be unavailable.

Incident Description and Resolution

If you continue to experience this issue, please contact the SDM IT Help Desk at 617-638-5999.

Previous Update

Incident Discovery Time: 10:12am on 02/04/2013

Services Impacted: MyPrint

Description of Impact

For students at the School of Dental Medicine on the BU Medical Campus, MyPrint may be unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Students may see a message indicating their print job is “pending”.

Next Update: 11:15am