Incident Discovery Time: 09:15am on 07/29/2011
Time of Resolution: 10:26am on 07/29/2011

Services Impacted: BUworks (SAP)

Description of Impact
Clients accessing BUworks Employee Self-Service (ESS) module experienced the following error: Proxy Error The proxy server received an invalid response from an upstream server. The proxy server could not handle the request GET /. Reason: Error reading from remote server

Incident Description and Resolution
IS&T teams have resolved the incident.

***previous update***

Incident Discovery Time: 09:15am on 07/29/2011

Services Impacted: BUworks (SAP)

Description of Impact
Clients attempting to access BUworks Employee Self-Service (ESS) module may experience the following error: Proxy Error The proxy server received an invalid response from an upstream server. The proxy server could not handle the request GET /. Reason: Error reading from remote server

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:30am