Summer Conference Housing Jobs

During the summer months, Events & 会议 operates the Summer Conference Housing Program, hosting more than 15,000 overnight guests in our residence halls. E&C employs a large student staff as part of the Summer Conference Housing Program, which plays an integral role in ensuring that our guests receive quality service while staying on campus.
You can now apply through JobX
Position Updates as of 3/21
Residence Hall Coordinator: Closed
Front Desk Attendant: Closed
Lead Room Attendant: Closed
Room Attendant: Closed
INFORMATION
- Housing is provided to full-time student employees only (+30 Hours/Week). Open 7 days a week.
- Evenings, Weekend, and Holiday work is required!
- Varied weekly work schedules based on the conference schedule.
- Limited opportunities for time off during summer.
- Work-study is available for those who have received a grant for Summer 2025.

ELIGIBILITY
- Current undergraduate students are eligible.
- Students graduating in May are NOT eligible.
APPLICATION PROCESS
- Read the job descriptions below to find the right position(s) for you.
- Apply for the position(s) you are interested through your JobX dashboard.
- Provide two references. (Send the Reference Form link to your referrers via email. One reference must be from a current or former employer.)
RETURNING STUDENTS: References are not required for students who have previously worked for Events & 会议, including the Tsai Performance Center and Reservations.
- Based on the strength of your application, you may be messaged for an interview. (For those studying abroad, an interview can be scheduled via Zoom.) Interviews will continue until all positions have been filled.
JOB DESCRIPTIONS
Back of House Positions
Lead Room Attendant
6 Available Positions for Summer 2025.
Th
Employment Dates: May 12-August 17, 2025
Salary: $16 per hour plus campus housing
Work Schedule: 30 hrs/week, 9 a.m. – 3 p.m., 5 days/week, 6-hour shifts
Training: Days & times in May to be determined
PRINCIPAL DUTIES:
- Maintain a superior level of service in the preparation of all guestrooms
- Supervise and assist Room Attendant staff in the preparation of guestrooms – See Room Attendant description
- Report room and/or furniture damages to the Assistant Director of Conference Housing
- Ensure that the Room Attendant staff properly bags and counts soiled linen
- Collect and record all lost and found items
- Keep the Assistant Director of Conference Housing apprised of any employee or guest concerns
- Keep storage rooms and supply carts organized by returning all supplies to the proper place after each shift
- Ensure the Room Attendant staff works according to the assigned schedule and reports to work in uniform
- Attend all linen deliveries, count and record linen shipments, and verify any discrepancies
- Monitor inventories in storage and notify the Assistant Director of Conference Housing when orders need to be placed
- Maintain the organization of each storage room at all times
- Transport supplies to various residence halls as needed
- Manage end-of-season inventory counting
- Manage the end-of-summer closing of all storage rooms
- Assist with other duties as assigned by the Assistant Director of Conference Housing or other authorized personnel
Room Attendant
25 Available Positions for Summer 2025.
The Room Attendant (RA) staff cleans and prepares guestrooms in residence halls for the Summer Conference Housing Program. This includes making beds, placing appropriate amenities, cleaning rooms, bathrooms, and kitchenettes, and all duties related to the cleaning and re-setting of guestrooms as required by the conference calendar. This position requires a willingness to work diligently and the ability to work as a part of a team. Individuals must be attentive to detail, dependable, and thorough. This position involves extensive physical labor. RAs are normally scheduled 9:00 a.m. – 3:00 p.m. but some shifts may start earlier or end later depending on the conference calendar. Work will be scheduled on any five of the seven days of the week; weekend work will be required. Days off usually occur on weekdays. All RAs are required to wear the uniform shirt and name tag provided by Events & 会议 during every shift.
Employment Dates: May 12-August 17, 2025
Salary: $15.50 per hour plus campus housing
Work Schedule: 30 hrs/week, 9:00 a.m. – 3:00 p.m. typically, 5 days/week, 6-hour shifts
Training: Days & times in April & May to be determined
PRINCIPAL DUTIES:
Preparing and/or cleaning rooms for guest occupancy involves the following steps:
- Collect all used linen (sheets, pillowcases, towels, and facecloths) and record any missing items
- Dust and clean all furniture including the inside of the drawers and closets
- Clean windowsills and mirrors
- Empty wastebaskets
- Clean private or common bath areas as required including sinks, toilets, and showers
- Clean kitchenettes as required including sinks, stoves, and refrigerators
- Make beds and place required amenity items according to service level
- Vacuum carpet and/or mop floor
- Turn all lights off, close windows/turn off ventilation, and lock the door
- Check for articles left by guests and return them to the Front Desk for proper documentation
- Report missing items or vandalized furnishings to Lead Room Attendants
- Report Linen Loss to a Lead Room Attendant
- Maintain a superior level of service in the preparation of all guestrooms
- Bag used linen for return to the linen vendor
- Help Lead Room Attendants with linen deliveries and transportation of amenities, supplies, and linen as needed
- Keep storage rooms and supply carts organized by returning all materials to the proper place at the end of every shift
- Assist in other duties as assigned by authorized Events & 会议 or Facilities Management personnel
Front of House Positions
Residence Hall Coordinator
10 Available Positions for Summer 2025.
Th
Employment Dates: May 12-August 17, 2025
Salary: $16.50 per hour plus campus housing
Work Schedule: According to the building schedule; Includes mornings, evenings, & weekends, 6 days/week
Training: Days & times in April & May to be determined
PRINCIPAL DUTIES:
- Monitor building key inventory including testing, replacing, and accounting of all keys for the building
- Ensure that all guest service equipment (i.e. irons/ironing boards) are on-site and in working order
- Be aware of all facilities, policies, and procedures related to the residence hall and verify the information is posted
- Organize the Front Desk with necessary manuals, guides, and supplies, replenishing as necessary
- Display relevant building, University and local information on the bulletin boards on each floor and in the lobby
- Obtain all program information from office staff before group arrival, review for accuracy, and submit to Front Desk
- Inspect all guestrooms prepared by the Room Attendant staff before group arrival
- Complete room assignments before group arrival
- Inspect all building areas regularly and report maintenance or cleaning issues to Facilities Management staff
- Monitor Residential Safety operations
- Resolve all key/lock problems and other guest facility concerns promptly
- Maintain daily contact with the Assistant Director of Conference Housing concerning Room Attendant staff duties
- Supervise all Front Desk operations including assistance with all guest check-in/check-out services
- Assist guests when the Front Desk is closed
- Ensure Front Desk Logs are accurately kept and reflect all building activities
- Work with Room Attendant staff as necessary
- Apprise Assistant Director of Conference Housing of all employee or guest concerns
- Monitor building vending areas; ensure that machines are in working order and well-stocked at all times
- Complete shutdown procedures for an assigned residence hall at the end of the season
- Assist with other duties as assigned by the Assistant Director of Conference Housing or other authorized personnel
Guest Services Manager
1 Position for Summer 2025.
Th
Employment Dates: May 12-August 17, 2025
Salary: $16.50 per hour plus campus housing
Work Schedule: 30 – 35 hrs/wk — Front Desk Hours: 5:00 am-2:00 am; Seven Days/Week (Overnight shifts may occur on a limited basis.)
Training: Days & times in April & May to be determined
PRINCIPAL DUTIES:
- Maintain key inventories across all residence halls. This requires working closely with Residence Hall Coordinators to ensure all keys are accounted for during key transfers and that requests for key replacements and lock changes are reported to the Housing office promptly.
- Greet guests warmly and assist with large guest check-in/check-out in various residences.
- Assist guests with issues and complaints, with empathy and a focus on guest satisfaction.
- Work closely with staff to ensure high-quality customer service.
- Resolve and communicate all customer service issues to Residence Hall Coordinators (where applicable) and the Assistant Director, Conference Housing.
- Coordinate the scheduling of Front Desk Attendants and their applicable shifts in various residences.
- Ensure that all guest service equipment (i.e. fans, hairdryers, irons) are on-site and in working order
- Organize all Front Desks with necessary manuals, guides, and supplies, replenishing as necessary
- Assist guests when the Front Desk is unattended due to illness or neglect of shift responsibility
- Ensure Front Desk Logs are accurately kept and reflect all building activities
- Assist with other duties as assigned by the Assistant Director, Conference Housing, or other authorized personnel
Front Desk Attendant
25 Positions Available for Summer 2025.
Th
Note: Earlier in the summer, hours may range below 30, while during the busier times, they may exceed 40 per week. Front Desk Attendants must work an average of 30 hours per week to qualify for on-campus housing.
Employment Dates: May 12-August 17, 2025
Salary: $15.25 per hour plus campus housing
Work Schedule: 30 – 35 hrs/wk — Front Desk Hours: 5:00 am-2:00 am; Seven Days/Week (Overnight shifts may occur on a limited basis.) Front Desk shifts range from 3 – 9 hours in length.
Training: Days & times in April & May to be determined
PRINCIPAL DUTIES:
- Greet guests and handle all inquiries
- Check conference guests in and out by issuing and collecting room keys and conference ID card
- Use an electronic system to register guests
- Maintain the security of the key cabinet and keep a detailed log of all keys being issued and returned
- Assist in special projects assigned by the Residence Hall Coordinator (i.e. maintaining bulletin boards)
- Assist Room Attendant staff as necessary (i.e. setting up rooms or counting linen)
- Act as liaison between the Residence Hall Coordinators and conference guests to ensure that custodial, maintenance, or other issues are resolved as quickly as possible
- Maintain neat and orderly Front Desk and Lobby areas
- Answer the Front Desk phone and provide a message service for guests
- Maintain a daily shift report for the Residence Hall Coordinator and document all incidents for follow-up through online shared docs
- Assist the Residence Hall Coordinator in organizing the Room List and Conference Packets for conference groups
- Sign out special items, ensuring that procedures are followed and items are properly returned
- Log all information on missing items to ensure proper billing
- Assist with other duties as assigned by authorized Events & 会议 personnel
CONTACT US
For more information, contact Conference Housing, evconom@bu.edu