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Allen Questrom (Questrom'64, Hon.'15) (from left), Robert A. Knox (CAS'74, Questrom'75), chair of the BU Board of Trustees, Kelli Questrom (Hon.'15), and President Robert A. Brown at the March 30 announcement of the Questroms' $50 million gift to the University, given through The Allen & Kelli Questrom Foundation. The gift, the largest ever received by BU, renames the School of Management the Questrom School of Business. Photo by Jackie Ricciardi
Boston University trustee Allen Questrom (Questrom’64, Hon.’15), retired chief executive officer of several of the nation’s largest department and specialty stores, and his wife, Kelli Questrom (Hon.’15), have given BU $50 million, the largest gift in University history, through The Allen & Kelli Questrom Foundation. The gift, which includes $10 million given in 2012, renames the School of Management the Questrom School of Business. It will be used to endow 10 faculty chairs and enable planning to establish a new graduate program facility.
“We are enormously grateful for this magnificent gift,” says Kenneth Freeman, the school’s Allen Questrom Professor and Dean. “Allen Questrom is a retailing industry icon, having restored to profitability many companies during his turnaround career, while demonstrating the highest integrity, exceptional leadership, and tireless service in support of others.” The endowed deanship and professorship were given by the Questroms in 2007.
“The gift is transformational, enabling us to attract outstanding faculty widely recognized for excellence in research and teaching who will contribute meaningfully to our mission of educating ethical, innovative business leaders,” Freeman adds. “With the Questroms’ generous support, we will be able to accelerate our transformation and better prepare the next generation of bold leaders.”
“This is a singular moment in the history of the school and the University,” says President Robert A. Brown. “The gift will both propel the school on the path of increased impact and quality and will forever associate it with the name of one of the most distinguished businessmen in America and one of Boston University’s most distinguished graduates.”
Brown says the 10 new professors will enhance the research and teaching of the Questrom School of Business, “while shifting a portion of the cost of the salaries and benefits of these distinguished faculty members from tuition to the endowment….The Questroms have raised our sights on the impact of philanthropy at Boston University.”
The Questroms’ donation also provides seed funding for the school to study the addition of a new 60,000-square-foot classroom space that will connect to its existing building. Since moving into its current home in 1996, the school has expanded significantly. The building was originally designed to accommodate 1,700 students, but now welcomes 3,500 undergraduate and graduate students.
The gift comes two and a half years after BU announced its first-ever comprehensive fundraising campaign, with a target of $1 billion. BU is the first university to set a $1 billion goal for a first campaign. The $50 million pledge brings the campaign total to $835 million, and the University is on track to meet its overall goal well before the scheduled completion date of 2017.
Questrom says both he and his wife, Kelli, take great pride and pleasure in being able to pay forward the blessings of a combination of good luck and hard work that have enriched their lives, beginning with Allen Questrom’s education at Boston University. “When one looks at where investment can do the most good,” he says, “you have to think of innovation in our schools, because second only to the positive influence of family values, the route to earned success is to be well educated.” He notes that his own retail career began with a BU retailing course taught by one of his professors, the late Allen Beckwith (Hon.’79).
“I wouldn’t call him a fashion maven,” Questrom says with a smile, but “he was a very, very passionate” teacher, who believed in his students and wanted to help them succeed.” Beckwith praised Questrom’s work, and encouraged him to find the right career, but the young graduate had another idea: he wanted to become a ski instructor. The winter after his graduation was short on snowfall, Questrom recalls, and he took a call from his very determined and pragmatic former teacher. “Beckwith says, ‘Look, how can you be a ski instructor? There’s no snow. I’ve arranged for a couple of retail interviews for you in Boston and New York.’”
He agreed to an interview in Brooklyn, N.Y., with the venerable Abraham & Straus, a division of Federated Department Stores, which was known for its outstanding training program. When he was offered a slot on an executive training squad (he liked the athletic sound of that) starting the following Monday, he signed on and returned to Boston to pack and move to Brooklyn.
“That weekend, we had the biggest snowstorm of the year—two feet of snow,” he says. “But I’d already committed to them and wouldn’t break my word.” Swearing all the way, he drove to Brooklyn in his VW and got a room at the Y. He quickly discovered that Beckwith’s retail classes had taught him well, giving him an edge over all the other trainees. He also discovered a love of, and natural talent for, the “schmatta” business. (Beckwith’s classes even taught the retail jargon.)
“I would hope that students, as they go through school and into a career, will periodically reflect on their life, to pay mental homage to the people who helped them along the way,” Questrom says, “and to recognize that as they ‘make good,’ they have a responsibility to ‘do good,’ to pay it forward by helping the next generation. And I believe that our colleges and universities are a real pivotal point on each generation: how well we educate our students determines how well each generation will deal with the issues of its time.”
In the video above, watch the naming ceremony for the Questrom School of Business. Video by BU Productions. Photo by Cydney Scott
Swapping “management” for “business” in the new school’s name, Freeman says, reflects the latter word’s greater scope, “representing the vast and vibrant range of industries, encompassing everything from for-profit to nonprofit enterprises around the world, for which we aim to prepare our students.” The school, which offers courses through the executive and doctoral levels, already places particular emphasis on sectors such as digital technology, social enterprise and sustainability, and health and life sciences.
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Bravo to Allen and Kelli Questrom, a marvelously successful couple who generously shared the results of their life’s labor with our shared alma mater. And I remain so pleased with the tenure of President Robert A. Brown, who continues to enhance Boston University’s physical plant, it’s internal operating systems, it’s programs and faculty, and it’s increasingly successful fundraising. Whether I drive down Bay State Road or Memorial Drive, it is a pleasure to see BU continuing to evolve. And I am reminded of the difference I can recall when I first arrived as a freshman in 1968, when all the construction cranes were hovering over the two universities across the river. How times have changed.
Was the name changed from the Rafik B. Hariri School of Mgt? If so, why?
Thanks very much for your question. The late Rafik B. Hariri (Hon.’86), a former prime minister of Lebanon, a former BU trustee, and a philanthropist, made a gift to Boston University in 1990 to name a new building. Opened in 1996, the Comm Ave building still bears his name, and houses the Questrom School of Business.
Wow. I am humbled and amazed by this story of an invaluable education followed by career driven success coupled with extensive community support and involvement. Allen and Kelli Questrom are two people I had never heard of before tonight, but will never forget after reading about their exceptional lives. Boston University is obviously blessed to have their support but, more importantly, to have their spirit instilled in other students and alumni by their actions.