Courses

The listing of a course description here does not guarantee a course’s being offered in a particular term. Please refer to the published schedule of classes on the MyBU Student Portal for confirmation a class is actually being taught and for specific course meeting dates and times.

• QST MK 447: Marketing Research
  Undergraduate Prerequisites: (QSTMK323) - Required for Marketing concentrators. Introduces tools and techniques of marketing research as an aid to marketing decision making. Definition of research problems, selection of research methodologies, design of research projects, interpretation of research results, and translation of research results into action.
• QST MK 465: Omni-channel Retailing
  Undergraduate Prerequisites: QST MK323. Pre-req for SHA students: SHA HF260 - The days of brick and mortar vs. online are gone and retailing has transitioned into omni-channel retailing. In this course, you will learn how retailers are successfully navigating this transformation. The course will explore topics such as how to attract omni-channel customers, the customer purchase journey, buying and merchandising management for such settings, and what retailers need to support an omni-channel strategy. Through a combination of class discussions, cases, articles, books, and projects, the course will prepare students to enter any facet of retailing and to benefit generally from a better understanding of this dynamic industry.
• QST MK 467: Global Marketing Management
  Undergraduate Prerequisites: QST MK323. Pre-req for SHA students: SHA HF260 - Develops a critical appreciation of both the opportunities and challenges associated with the increasing globalization of markets. Students will learn about the key environmental forces shaping the needs and preferences of the global consumer and the impact of foreign, political, and economic factors on the marketing mix. 4 cr.
• QST MK 469: Advertising in the Digital Age
  Undergraduate Prerequisites: (QSTMK323) - Advertising has changed in the age of digital media with companies realizing the importance of traditional media as well as owned media, paid media, and earned media. This course focuses on developing an advertising strategy that integrates traditional and digital advertising media for efficient and effective communication. Topics include trends and practices associated with media planning and buying across the various media platforms as well as advertising creative best practices. The course also examines how to measure the effectiveness of a firm's advertising to gain insights into brand performance. A combination of cases, readings, textbook and projects will guide the student to a thorough understanding of advertising.
• QST MK 470: Pricing Strategy and Tactics
  Undergraduate Prerequisites: QST MK323. Pre-req for SHA students: SHA HF260 - Focuses on the practical needs of the marketing manager when making pricing decisions. Students learn the techniques of strategic analysis necessary to price more profitably by evaluating the price sensitivity of buyers, determining relevant costs, anticipating and influencing competitors' pricing, and formulating an appropriate pricing strategy.
• QST MK 475: Luxury Brands
  Undergraduate Prerequisites: (QSTMK323) - Creating and leveraging luxury brand equity is a significant challenge. This course will explore luxury entrepreneurship, innovation, and disruptive business models, the role of technology, craftsmanship, and design in the creation and evolution of luxury brands. We will address brand extensions, dilutions, and stretching as well as the ability to expand the brand globally. Tied to these are issues of the critical role of distribution channels, particularly retail channels, and luxury services in delivering the luxury promise. Threats to sustaining the value of one's brand (e.g., threats to the supply chain) will be examined. The course will rely on cases, guest speakers, and a significant project.
• QST MK 486: Digital Marketing Strategy
  Undergraduate Prerequisites: (QSTMK323) - Digital Marketing Strategy equips students with tools, mindset, and trends to make decisions about digital marketing strategy and tactics, including positioning products and services for success, acquiring and engaging customers, and measuring the performance of near-term campaigns and longer-term customer value.
• QST MK 487: Branding
  Undergraduate Prerequisites: QST MK323. Pre-req for SHA students: SHA HF260 - Explores the art and science of branding, and the strategies through which companies can create, capture, and sustain shareholder value through brands. Through a mixture of theory and real-world cases, the course examines brands from the perspectives of the cultures and consumers who help create them, and the companies who manage them over time. Basic branding disciplines including positioning and repositioning, brand equity measurement, brand leverage, integrated brand communications, brand stewardship, and brand architecture are considered, as are more contemporary topics such as brand parodies, brand community, and branded entertainment. Particular attention is paid to branding challenges associated with today's interconnected, consumer-empowered, and transparent web-enabled world. 4 cr.
• QST MK 498: Directed Study: Marketing
  Directed study in Marketing. 2 or 4 cr. Application available on Undergraduate Program website.
• QST MK 723: Marketing Management
  This course provides a practical understanding of how business strategies and tactics are driven by marketing's dual focus on customers and competition. Students will learn how to leverage marketing tools and emerging technologies in the creation (e.g., customer insight, product and service design, branding), delivery (e.g., communication and distribution), and capture (e.g., pricing, customer life time value) of marketplace value. Across business contexts including B2C, B2B, products versus services, global versus domestic markets, small/medium/large organizations, for-profit versus social enterprises, the course builds the fundamental skills involved in analyzing market challenges and opportunities and making decisions for the formulation and implementation of successful and sustainable marketing programs.
• QST MK 724: Marketing Management
  Graduate Prerequisites: QST AC710 or AC711 (previous or concurrent) - This course provides a practical understanding of how business strategies and tactics are driven by marketing's dual focus on customers and competition. Students will learn how to leverage marketing tools and emerging technologies in the creation (e.g., customer insight, product and service design, branding), delivery (e.g., communication and distribution), and capture (e.g., pricing, customer life time value) of marketplace value. Across business contexts including B2C, B2B, products versus services, global versus domestic markets, small/medium/large organizations, for-profit versus social enterprises, the course builds the fundamental skills involved in analyzing market challenges and opportunities and making decisions for the formulation and implementation of successful and sustainable marketing programs.
• QST MK 820: Consultative Selling
  This course equips students to sell complex products and services via consultative selling integrated with digital customer engagement. Students learn through examples and role play to execute a five-step approach: 1. Connecting with Prospects through networking, social, and door-opening conversations, 2. Understanding Needs by qualifying leads, undertaking research and discovery conversations, 3. Addressing Needs by writing differentiating proposals and winning in the room 4. Closing the Sale by gaining buyer commitment, pricing-to- value and seamless contracting, 5. Building Trusted Relationships through personal engagement and customer blueprinting. Sessions are highly interactive featuring: Discussions with guest experts; Case studies; an RFP simulation; Role playing including "The Price is Right Game"; Video shorts; Student stories; Real- world best practices; and pitfalls.
• QST MK 842: Machine Learning for Business Analytics
  Graduate Prerequisites: (QSTMK723 OR QSTMK724) - This course introduces students to the foundational machine learning techniques that are transforming the way we do business. Machine learning relies on interdisciplinary techniques from statistics, linear algebra, and optimization to detect structure in large volumes of data and solve prediction problems. Students will gain a theoretical understanding of why the algorithms work, when they fail, and how they create value. They will also gain hands-on experience training machine learning models in Python and deriving insights and making predictions from real-world data. Prior programming experience (or IS833/IS834) is strongly recommended. Note: The course was previously offered under the title "Digital Marketing Analytics," but does not overlap with MK876; students may take both courses for credit.
• QST MK 845: Social Media Marketing
  Graduate Prerequisites: (QSTMK723 OR QSTMK724) - Digital technologies have transformed the marketing communications paradigm and the consumer decision making process. In particular, within this new paradigm, consumers are more likely to learn about new products and services from other consumers via online word-of-mouth and have more power to co-create products, experiences, and brand meaning with manufacturers and service providers. This course examines the implications of these changes for marketers. Specifically, the course examines how digital technology can be used to (a) engage consumers prior to purchase; (b) to enhance and augment the consumption experience; and (c) to build ongoing and long-lasting relationships with consumers post-purchase. These topics will be explored using case studies and a client-based project, as well as a final exam.
• QST MK 852: Data Driven Marketing Decisions
  Graduate Prerequisites: QST MK723 or MK724, QST QM716 or QM717 - This course will focus on developing marketing strategies driven by marketing analytics. Topics covered include market segmentation, targeting, and positioning, and new product development. The course will draw on and extend students' understanding of issues related to quantitative analysis and principles of marketing. The course will use a combination of cases, lectures, and a hands-on project to develop these skills.
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• QST MK 864: Pricing Strategy and Tactics
  Graduate Prerequisites: QST MK723 or MK724, QST PL727 or PL730, QST QM716 or QM717 - This course focuses on the practical needs of the marketing manager making pricing decisions. Students learn the techniques of strategic analysis necessary to price more profitably by evaluating the price sensitivity of buyers, determining relevant costs, anticipating and influencing competitors' pricing and formulating an appropriate pricing strategy.